How the city performed against its service targets this quarter.
This report shows how the city performed against its published targets from July to September. It is shared with the council and published in full so that residents can check the results for themselves.
Highlights
- 94% of service requests answered within 24 hours
- 89% of road defects made safe within 48 hours
- 7 in 10 permit applications completed online
Where a target was missed, the report explains why and what will change. The next report will be published in January.